Awell - Notice history

100.0% uptime

[EU] Awell Operate - Operational

99.99% uptime
Aug 2026 · 100.0%Sep · 99.98%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[EU] Awell Design - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[EU] Awell Manage - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[EU] Mirth - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026
100.0% uptime

[UK] Awell Operate - Operational

100.0% uptime
Aug 2026 · 99.99%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[UK] Awell Design - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[UK] Awell Manage - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026
100.0% uptime

[US] Awell Operate - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[US] Awell Design - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

[US] Awell Platform - Web App - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026
99.98% uptime

Mailgun Outbound Delivery - Operational

Third Party: Retool → Infrastructure - Operational

Third Party: Retool → Resource Queries - Operational

Third Party: Retool → Web Application and APIs - Operational

Third Party: Retool → Source Control - Operational

Notice history

View current status

Oct 2026

[Sandbox] Environment Experiencing Issues
ResolvedMajor outage7 hours 7 minutes
  • Resolved
    UTC
    Resolved

    Google has resolved the issue impacting the Sandbox environment, it is now fully operational. More info on the root cause can be found on their incident details page.

  • Identified
    UTC
    Identified

    Our Sandbox environment is currently unavailable. Since about 06:08 UTC, requests to Sandbox services, including [Studio, the API and Hosted Pages], are failing or timing out.

    The cause is an active incident at Google Cloud, our infrastructure provider. It is affecting several Google Cloud services in the region where Sandbox runs, including the Kubernetes infrastructure behind it. Google confirmed the incident at 06:45 UTC and is still working on a fix. Its next update is due at 11:00 UTC, and we’re watching closely.

    Next steps
    Once Google resolves the underlying issue, we’ll confirm that every Sandbox service is healthy before marking this incident resolved. Our next update will follow Google’s update, by 11:15 UTC at the latest, or sooner if anything changes.

    We’re sorry for the disruption to your testing work, and thank you for your patience.


  • Investigating
    UTC
    Investigating

    [Sandbox] We've detected that the Orchestration API is currently experiencing availability issues. Our engineering team has been automatically notified and is monitoring the situation.

    If the service doesn't recover automatically, we'll investigate to identify and resolve the root cause. This incident was created automatically by our monitoring system.

Sep 2026

Aug 2026

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