Awell - Notice history

All systems operational

100.0% uptime

[EU] Awell Operate - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[EU] Awell Design - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[EU] Awell Manage - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[EU] Mirth - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100.0% uptime

[UK] Awell Operate - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[UK] Awell Design - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[UK] Awell Manage - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
99.90% uptime

[US] Awell Operate - Operational

99.69% uptime
Feb 2024 · 99.05%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[US] Awell Design - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

[US] Awell Platform - Web App - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100.0% uptime

Mailgun Outbound Delivery - Operational

Third Party: Retool → Infrastructure - Operational

Third Party: Retool → Resource Queries - Operational

Third Party: Retool → Web Application and APIs - Operational

Third Party: Retool → Source Control - Operational

Notice history

View current status

Apr 2024

[EU] Orchestration - GraphQL API outage
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    [EU] Orchestration - GraphQL API is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    [EU] Orchestration - GraphQL API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2024

[EU] Orchestration - GraphQL API outage
ResolvedDegraded performance50 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    [EU] Orchestration - GraphQL API cannot be accessed at the moment. This incident was created by an automated monitoring service.

[Sandbox] Orchestration - GraphQL API outage
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    [Sandbox] Orchestration - GraphQL API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2024

[Production US] Orchestration API is unresponsive and Care and Hosted Pages apps are inaccessible
ResolvedMajor outage2 hours 49 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. The source of the downtime was an issue with our API proxy -- this has now been successfully restarted, and the affected applications are now becoming accessible again.

  • Identified
    UTC
    Identified

    The team is investigating the outage.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Downtime in API
Resolved1 hour 6 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently experiencing downtime in sandbox. and investigating this incident.

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Feb 2024 to Apr 2024

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